AMBER SCEATS RETURN POLICY

 

We offer a refund, exchange & credit notes for change of mind on unworn, unused, undamaged items purchased at full price only within 14 days of purchase. The amount of $10.00 will be deducted from your refund if the gift box and/or pouch is missing.

 

Due to hygiene regulations, we do not offer exchanges or refunds on items such as earrings and crystal tops. Please choose carefully.

 

We don't offer exchanges or refunds on sale items or items purchased using a discount code (exclusive of our sign-up code).

 

We do not cover costs for items to be returned to us, customers are required to pay for postage.

 

You must request a return ID number within 14 days of receipt of your order at info@ambersceats.com. Then complete the return form that was included with your order. Include the original invoice and returns form in the parcel. You must also return the gift box/pouch your item was sent with. All goods returned for refund or exchange should be sent to:

 

AMBER SCEATS
Suite 1/ 30-38 Victoria Street
Paddington 2021
NSW, Australia

 

We recommend return freight method with a tracking number be used for all returns. We must receive your returned items within 14 days of issuing the return ID number. We are not responsible for returns damaged or lost in transit.

 

36% OFF SITEWIDE (14/03/24 - 15/03/24)

All items purchased with 36% OFF using code SAVE36 are final and are not eligible for return, exchange or refund unless deemed faulty. Offer cannot be used in conjunction with any other promotions, codes or discounts.

 

BUY 2 GET 20% OFF (1/02/24 - 4/02/24)

All items purchased with 20% OFF are final and are not eligible for return, exchange or refund unless deemed faulty. Offer cannot be used in conjunction with any other promotions, codes or discounts. Discount automatically applied at checkout.

 

BOXING DAY SALE (26.12.23-03.01.24)

 

All items are final and are not eligible for return, exchange or refund unless deemed faulty. The listed prices are fixed and cannot be used in conjunction with any other offers, codes or discounts.

 

EXTENDED CHRISTMAS RETURNS POLICY

 

Items purchased between 1st-17th December are eligible for our Extended Christmas Returns & Exchange Policy, excluding non-returnable items such as earrings, crystal tops and sale items. A return ID number must be requested by 1st January. The return process remains the same, as per our regular returns.

 

Items purchased from 18th December and onwards are subject to our regular Return Policy provided below.